FREQUENTLY ASKED QUESTIONS
Have you got a question about your FIT E-Bike general? If so, we have the answer – just browse the frequently asked questions.
FIT E-BIKE GENERAL
On the following page, you can look for a specialist dealer near you which stocks FIT e-bikes:
https://fit-ebike.com/en-en/find-a-fit-dealer/ If you are looking for a specific e-bike or a specific brand, we recommend using the dealer search on the website of the respective e-bike manufacturer.
FIT offers countless spare parts and accessories. However, as this is a specialist retail shop, it is best to ask your dealer. They will advise you on the right accessories and order them for you right away.
Yes and no. Biketec GmbH is a spin-off of FLYER AG and was founded in 2020. Since then, we have operated independently and, with the FIT system, offer a unique e-bike system integration in which different components from various manufacturers communicate with each other and are connected. The system is installed in some e-bike models from FLYER as well as other e-bike brands. You can find out which manufacturers offer e-bikes with a FIT system on the following page: https://fit-ebike.com/en-en/service/e-bike-manufacturer/
Use the Pinion dealer search to find a Pinion dealer near you https://pinion.eu/haendler-uebersicht/. In the FIT dealer search you’ll find specialist shops offering e-bikes with the FIT system and corresponding services:
INSTRUCTION MANUALS
Instruction manuals for products are stored under the respective product in the FIT e-shop. To find them, click on «Operating instructions».
FIT ABBREVIATION
This is an umbrella term for an e-bike’s unique identification number. Manufacturers use different names for this, such as: frame number, B-ID, FIN, bicycode, etc.
Liquid Crystal Display
LCDs are screens, e.g. on the FIT display.
Color TFT refers to color screens with liquid crystals.
Light-emitting diodes
LEDs are used in connection with the lighting, e.g. the backlight on FIT remotes.
Universal serial bus
A designation, for example, for data cables for connecting a computer and a D1 display.
Physical USB connector format used for charging cables, for example.
Ampere hour
The capacity of a FIT battery, for example, is specified in Ah (ampere hours).
Watt-hour
The energy of a FIT battery, for example, is specified in Wh (watt-hours).