VII. CANCELLATION POLICY
1. Cancellation policy
You have the right to cancel this contract within 14 days without giving reasons. The cancellation period is 14 days from the date on which the contract was concluded. If you wish to exercise your right of cancellation, you must inform us, i.e. Biketec GmbH, Luzernstrasse 84, CH-4950 Huttwil, +41 62 959 53 00, https://fit-ebike.com/, of your decision to cancel this contract in a clear statement (e.g. a letter sent by post, fax, or email). In order to comply with the cancellation period, it is sufficient that you send notification that you are exercising your right of cancellation before the end of the cancellation period.
2. Consequences of cancellation
If you cancel this contract, we are obliged to refund all payments we have received from you, including delivery costs (except for any additional costs incurred if you chose a method of delivery other than the low-cost, standard delivery offered by us), without delay and no later than 14 days from the day on which we receive notification of your withdrawal from this contract. We will refund you using the same payment method that you used for the original transaction, unless otherwise expressly agreed with you. Under no circumstances will you be charged fees for this refund. You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you dispatch the goods before the end of the fourteen-day period.
You shall bear the direct costs of returning the goods.
You shall only be liable for any depreciation of the goods if this is due to handling other than that necessary to ascertain the nature, characteristics and proper functioning of the goods.
3. Special notes for digital products and downloads
If you purchase digital products or download content, your aforementioned right of cancellation will expire when we begin to execute the contract after you:
1. have expressly agreed that we may commence execution of the contract before the expiry of the objection period, and
2. have confirmed that you are aware that by agreeing to this, you lose your right of cancellation as soon as the execution of the contract commences.