1. DATA PROTEDCTION AT A GLANCE
General information
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is all data by which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy, which appears as part of this text.
Data collection on this website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. Their contact details can be found in the
«Notice on the controller»
section of this privacy policy.
How do we collect your data?
Your data is collected by you communicating it to us. This may, for example, involve data that you enter in a contact form.
Other data is collected by our IT systems automatically or following your consent when you visit the website. This includes all technical data (e.g. Internet browser, operating system, or time at which the page was visited). This data is collected automatically as soon as you visit this website.
What do we use your data for?
Some of the data is collected to ensure that the website is free of errors. Other data may be used to analyze your user behavior.
What rights do you have with regard to your data?
You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge and at any time. You also have the right to request the rectification or deletion of this data. If you have given consent for your data to be processed, you may withdraw this consent at any time for the future. You also have the right, under certain circumstances, to request that your personal data be restricted. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
Please contact us at any time if you have any questions about this or any other aspect of data protection.
Analysis tools and third-party tools
Your browsing behavior may be statistically analyzed when you visit this website. This is done primarily with so-called analysis programs.
You will find detailed information about these analysis programs in the following Privacy Policy.
2. HOSTING AND CONTENT DELIVERY NETWORKS (CDNS)
External hosting
This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host’s servers. This may include IP addresses, contact requests, metadata and communication data, contract data, contact data, names, web page accesses, and other data generated via a website.
The host is used for the purposes of contractual fulfillment with our potential and existing customers (Article 6 (1) (b) GDPR) and in the interest of the secure, fast, and efficient provision of our online offer by a professional provider (Article 6 (1) (f) GDPR).
Our host will only process your data to the extent necessary to fulfill its obligations and to follow our instructions with regard to this data.
We use the following host:
Microsoft Corporation
One Microsoft Way
Redmond WA 98052
USA
Conclusion of a contract for order processing
In order to guarantee data-protection-compliant processing, we have concluded a contract processing agreement with our host and agreed the EU standard contractual clauses.
3. GENERAL INFORMATION AND MANDATORY INFORMATION
Data protection
The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains which data we collect and for what purpose we use it. It also explains how and for what purpose this is done.
Information on the controller
The data controller responsible for processing data on this website is:
Biketec GmbH
Luzernstrasse 84
4950 Huttwil
Telephone: +41 62 959 53 00
Email: web@fit-ebike.ch
Representative pursuant to Article 27 GDPR
Biketec Europe GmbH
Im Höning 5
DE-63829 Elsenfeld
Telephone: +49 6022 7067-200
Email: web@fit-ebike.ch
The responsible body is the natural person or legal entity who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses).
Duration of storage
Unless a specific storage period has been specified in this Privacy Policy, your personal data will remain with us until the purpose for data processing no longer applies. If you make a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have any other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place once these reasons no longer apply.
Legally mandated data protection officer
We have appointed a data protection officer for our company.
Eric Drissler
ED Computer & Design GmbH & Co. KG
Lina-Bommer-Weg 4
DE-51149 Cologne
Telephone: +49 221-28887766
Email: datenschutz@edcud.de
Note on data transmission to the USA and other third countries
Among other things, our website integrates tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that it is not possible to guarantee a level of data protection comparable to that of the EU in these countries. For example, US companies are obligated to surrender personal data to security authorities without you, as the data subject, being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. intelligence services) process, analyze, and permanently store your data on US servers for surveillance purposes. We have no influence over these processing activities.
Withdrawing your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw consent you have already given us at any time. The legality of the data processing carried out until such withdrawal remains unaffected by the withdrawal.
Right to object to data collection in special cases and to direct marketing (Article 21 GDPR)
YOU HAVE THE RIGHT TO OBJECT, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, AT ANY TIME TO PROCESSING OF PERSONAL DATA CONCERNING YOU, WHICH IS BASED ON POINT (E) OR (F) OF ARTICLE 6(1) OF THE GDPR, INCLUDING PROFILING BASED ON THESE PROVISIONS. YOU WILL FIND THE LEGAL BASIS OF PROCESSING IN THIS PRIVACY POLICY. IF YOU FILE AN OBJECTION, WE WILL NO LONGER PROCESS THE PERSONAL DATA CONCERNING YOU UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION-WORTHY GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS, AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE ASSERTION, EXERCISE, OR DEFENCE OF LEGAL CLAIMS PURSUANT TO ARTICLE 21 (1) GDPR).
WHEN YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH DIRECT MARKETING, WHICH INCLUDES PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU FILE AN OBJECTION, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSES OF DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21 (2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of any violation of the GDPR, every data subject has the right to lodge a complaint with a supervisory authority, in particular in the member state of his or her habitual residence, place of work, or place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.
Right to data transmission
You have the right to receive data that we process automatically in line with your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transmission of the data to another responsible entity, this will only be done as far as it is technically feasible.
SSL and TLS encryption
This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as the inquiries you send to us as the website operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from«http://»to«https://»and by the lock symbol in your browser line.
If the SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
If, after the conclusion of a contract with costs, you are required to send us your payment data (e.g. account number for direct debit authorization), this data is required for payment processing.
Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from «http://» to «https://» and by the lock symbol in your browser line.
With encrypted communication, your payment data, which you transmit to us, cannot be read by third parties.
Information, deletion, and rectification
Within the framework of the applicable statutory provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients and the purpose of the data processing and, if necessary, the right to have this data corrected or deleted. You can contact us at any time if you have any questions about this or any other aspect of personal data.
Right to restriction of processing
You have the right to request that the processing of your personal data be restricted. You can contact us at any time to do this. The right to restrict processing exists in the following cases:
- If you dispute the accuracy of your personal data stored with us, we usually require time to verify this. For the duration of the verification, you have the right to demand the restriction of the processing of your personal data.
- If the processing of your personal data has taken place unlawfully, you may request that the data processing be restricted instead of deletion.
- If we no longer need your personal data, but you want it to be used if you need to exercise, defend, or assert legal claims, you have the right to demand the restriction of the processing of your personal data instead of deletion.
- If you have filed an objection in accordance with Article 21 (1) GDPR, your interests must be weighed against ours. Until it is decided who has the overriding interest, you have the right to request that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, such data may not be processed – apart from storing it – without your consent or for the purpose of asserting, exercising, or defending legal rights or protecting the rights of another natural person or legal entity or for reasons of important public interest cited by the European Union (EU) or a member state.
4. DATA COLLECTION ON THIS WEBSITE
Cookies
Our Internet pages use what are known as cookies. Cookies are small text files that do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently on your end device (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.
Some cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable you or us to use certain services offered by the third-party company (e.g. cookies for processing payment services).
Cookies have various functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or displaying videos). Other cookies are used to evaluate user behavior or to display advertisements.
Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions desired by you (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure web audience) are stored on the basis of Article 6 (1) (f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of services. If consent to the storage of cookies has been requested, the relevant cookies are stored exclusively on the basis of this consent (Article 6 (1) (a) GDPR); consent can be withdrawn at any time.
You can set your browser so that you are informed when cookies are set, and allow cookies only in individual cases, exclude the acceptance of cookies in certain cases or in general, and activate the automatic deletion of cookies when you close your browser. If cookies are deactivated, the functionality of this website may be restricted.
If cookies are used by third-party companies or for analysis purposes, we will inform you of this separately in the context of this privacy policy and, if necessary, ask for your consent.
Server log files
The provider of these pages automatically collects and stores information in server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version used
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server query
- IP address
This data will not be merged with other data sources.
This data is collected on the basis of Article 6 (1) (f) GDPR. The website operator has a justified interest in the technically error-free presentation and optimization of the operator's website. In order to achieve this, the server log files must be recorded.
Contact form
If you send us inquiries via the contact form, your details as provided in the inquiry form, including your contact details, will be stored by us for the purpose of processing your inquiry and in the event that we have further questions. We do not pass on this data without your consent.
This data is processed on the basis of Article 6 (1) (b) GDPR, insofar as your inquiry is related to the performance of a contract or is necessary to take steps prior to entering into a contract. In all other cases, the processing is based on our legitimate interest in effectively processing the inquiries addressed to us (Article 6 (1) (f) GDPR) or on your consent (Article 6 (1) (a) GDPR) if this has been obtained.
The data entered by you in the contact form will remain with us until you request its deletion, withdraw your consent for the data being stored, or if the purpose for which the data is being stored no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular, retention periods – remain unaffected.
Inquiry by email, telephone, or fax
If you contact us by email, telephone or fax, your inquiry, including all resulting personal data (name, request), will be stored and processed by us for the purpose of processing your inquiry. We do not pass on this data without your consent.
This data is processed on the basis of Article 6 (1) (b) GDPR, insofar as your inquiry is related to the performance of a contract or is necessary to take steps prior to entering into a contract. In all other cases, the processing is based on our legitimate interest in effectively processing the inquiries addressed to us (Article 6 (1) (f) GDPR) or on your consent (Article 6 (1) (a) GDPR) if this has been obtained.
The data you send to us when you contact us using the contact function will remain with us until you request its deletion, withdraw your consent for it to be stored, or the purpose for which the data is being stored no longer applies (e.g. once the processing of your inquiry is complete). Mandatory statutory provisions – in particular, retention periods – remain unaffected.
Registration on this website
You can register on this website to use additional features on the site. We use the data entered in this way only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.
In the case of important changes, for example in the scope of our services or in the case of technically necessary changes, we will use the email address provided during registration to inform you.
The data entered during registration is processed for the purpose of implementing the user relationship established by registration and, if necessary, initiating further contracts (Article 6 (1) (b) GDPR).
The data collected during registration will be stored by us as long as you are registered on this website and will subsequently be deleted. Legal retention periods remain unaffected.
Registration with Google
Instead of registering directly on this website, you can register with Google. This service is provided by Google Ireland Limited («Google»), Gordon House, Barrow Street, Dublin 4, Ireland.
To register with Google, you only need to enter your Google name and password. Google will identify you and confirm your identity to our website.
When you log in with Google, we may be able to use certain information on your account to complete your profile with us. You can decide whether and what information this is within the scope of your Google security settings, which you can find here: https://myaccount.google.com/security and https://myaccount.google.com/permissions.
The data processing associated with the Google registration is based on our legitimate interest in ensuring the registration process is as simple as possible for our users (Article 6 (1) (f) GDPR). As the use of the registration function is voluntary and users are free to decide on the respective access options, no conflicting overriding rights of the data subjects are apparent.
Registration with Facebook Connect
Instead of registering directly on this website, you can register with Facebook Connect. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the United States and to other third countries.
If you decide to register with Facebook Connect and click on the«Login with Facebook» /«Connect with Facebook» button, you will be automatically redirected to the Facebook platform. You can log in there with your usage data. This links your Facebook profile to this website and/or our services. This link gives us access to your data stored on Facebook. This includes, in particular:
- Facebook name
- Facebook profile and cover picture
- Facebook cover picture
- Email address stored on Facebook
- Facebook ID
- Lists of Facebook friends
- Facebook likes («Likes»)
- Birthday
- Gender
- Country
- Language
This data is used to set up, provide and personalize your account.
Registration with Facebook Connect and the associated data processing procedures are carried out on the basis of your consent (Article 6 (1) (a) GDPR). You may withdraw this consent at any time with future effect.
Insofar as personal data is collected on our website and forwarded to Facebook using the tool described here, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Article 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its disclosure to Facebook. Data processing by Facebook after forwarding is not part of the joint responsibility. The joint obligations incumbent upon us have been set out in a joint processing agreement. The text of the agreement is available at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for issuing data protection information when using the Facebook tool and for ensuring that the tool is implemented on our website in a secure manner under data protection law. Facebook is responsible for the data security of Facebook products. The rights of data subjects (e.g. requests for information) regarding the data processed by Facebook can be exercised directly on Facebook. If you exercise your rights as a data subject with us, we are obligated to forward them to Facebook.
Data transmission to the USA is based on the European Commission’s standard contractual clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://de-de.facebook.com/help/566994660333381 and https://www.facebook.com/policy.php.
For more information, please refer to Facebook’s terms of use and Facebook’s privacy policy. These can be found at: https://de-de.facebook.com/about/privacy/ and https://de-de.facebook.com/legal/terms/.
5. SOCIALE MEDIA
Social media plugins with Shariff
This website uses plugins from social media (e.g. Facebook, Twitter, Instagram, Pinterest, XING, LinkedIn, Tumblr).
The plugins can usually be identified by the respective social media logos. To ensure data protection on this website, we only use these plugins in conjunction with the«Shariff» solution. This application prevents the plugins integrated on this website from transferring data to the respective provider as soon as you enter the site.
A direct connection to the provider’s server is only established when you activate the respective plugin by clicking on the corresponding button (consent). As soon as you activate the plugin, the respective provider will be informed that you have visited this website with your IP address. If you are logged into your respective social media account (e.g. Facebook) at the same time, the respective provider can assign your visit to this website to your user account.
Activating the plugin constitutes consent within the meaning of Article 6 (1) (a) GDPR. You may withdraw this consent at any time with future effect.
Facebook plugins (Like and Share buttons)
This website includes plugins from the Facebook social network. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the United States and to other third countries.
You will recognize the Facebook plugins by the Facebook logo or the Like button on this website. You will find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/?locale=de_DE.
If you visit this website, the plugin will establish a direct link between your browser and the Facebook server. Facebook will thereby be informed that you and your IP address have visited this website. If you click on the Facebook Like button while you are logged into your Facebook account, you can link content from this website to your Facebook profile. This enables Facebook to allocate the visit to this website to your user account. Please note that, as the operator of the website, we are unaware of the content of the data transmitted or of how they are used by Facebook. Further information may be found in the Facebook privacy policy: https://de-de.facebook.com/privacy/explanation.
If you do not want Facebook to allocate your visit to this website to your Facebook user account, please log out of your Facebook user account.
Facebook plugins are used on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in the greatest possible transparency in social media. If appropriate consent has been obtained, processing is carried out exclusively on the basis of Article 6 (1) (a) GDPR; consent can be withdrawn at any time.
Insofar as personal data is collected on our website and forwarded to Facebook using the tool described here, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Article 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its disclosure to Facebook. Data processing by Facebook after forwarding is not part of the joint responsibility. The joint obligations incumbent upon us have been set out in a joint processing agreement. The text of the agreement is available at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for issuing data protection information when using the Facebook tool and for ensuring that the tool is implemented on our website in a secure manner under data protection law. Facebook is responsible for the data security of Facebook products. The rights of data subjects (e.g. requests for information) regarding the data processed by Facebook can be exercised directly on Facebook. If you exercise your rights as a data subject with us, we are obligated to forward them to Facebook.
Data transmission to the USA is based on the European Commission’s standard contractual clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://de-de.facebook.com/help/566994660333381 and https://www.facebook.com/policy.php.
6. PLUGINS AND TOOLS
YouTube with extended data protection
This website includes videos from YouTube. The website is operated by Google Ireland Limited («Google»), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in advanced privacy mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they view the video. The transmission of data to YouTube partners is not necessarily excluded by advanced privacy mode. YouTube connects to the Google DoubleClick network whether or not you are watching a video.
As soon as you start a YouTube video on this website, a connection to the YouTube servers is established. This will tell the YouTube server which of our pages you have visited. If you are logged in to your YouTube account, YouTube can directly associate your surfing behavior with your personal profile. You can prevent this by logging out of your YouTube account.
Furthermore, YouTube may store various cookies on your device after you start a video or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube may receive information about visitors to this website. This information is used, among other things, to collect video statistics, improve usability, and prevent fraud attempts.
After starting to play a YouTube video, further data processing operations may be triggered over which we have no control.
YouTube is used in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest for us within the meaning of Article 6 (1) (f) GDPR. If appropriate consent has been obtained, processing is carried out exclusively on the basis of Article 6 (1) (a) GDPR; consent can be withdrawn at any time.
For more information about privacy at YouTube, please see their privacy policy at: https://policies.google.com/privacy?hl=de.
OpenStreetMap
We use the map service of OpenStreetMap (OSM). The provider is the Open-Street-Map Foundation (OSMF), 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom.
When you visit a website on which OpenStreetMap is embedded, your IP address and other information about your behavior on this website will be forwarded to the OSMF. OpenStreetMap may store cookies in your browser or use comparable recognition technologies for this purpose.
In addition, your location can be tracked if you have enabled it in your device settings – for example, on your cell phone. The provider of this site has no influence on this data transfer. Details can be found in OpenStreetMap’s privacy policy under the following link: https://wiki.osmfoundation.org/wiki/Privacy_Policy.
The use of OpenStreetMap is done in the interest of an attractive presentation of our online offers and an easy findability of the places indicated by us on the website. This constitutes a legitimate interest for us within the meaning of Article 6 (1) (f) GDPR. If appropriate consent has been requested (e.g. consent to store cookies), processing is carried out exclusively on the basis of Article 6 (1) (a) GDPR; consent can be withdrawn at any time.