FREQUENTLY ASKED QUESTIONS


Have you got a question about your FIT remote? If so, we have the answer – just browse the frequently asked questions.


FIT REMOTE

The FIT system supports the following heart rate monitors: 

  • POLAR H10, POLAR H7, POLAR A370 
  • Sigma R1 Duo
  • WAHOO TICKR FIT armband, WAHOO TICKR chest strap (from e-bike software update April 2023) 

The FIT system supports a standardized Bluetooth protocol for communicating with many other heart rate monitors.

In principle, all devices that support the Heart Rate Service (HRS) standardized by the Bluetooth SIG in Bluetooth Low Energy (BLE) can be used. The heart rate monitors can be paired both directly with the e-bike and with the FIT E-Bike Control app.

Note: If the device is paired with the app, the data can only be viewed in the app too.

The FIT system supports the following SIGMA devices:

  • ROX 2.0
  • ROX 4.0
  • ROX 11.1 EVO
  • ROX 12.1 EVO (from SIGMA software update autumn 2023)
  • EOX View 1300"