FREQUENTLY ASKED QUESTIONS


Have you got a question about your FIT E-Bike display? If so, we have the answer – just browse the frequently asked questions.


DISPLAYS

The display shows all the information relevant for riding, such as the remaining battery life, your current speed or the assistance level set. You can also plan and follow your tours. The display also functions as a navigation device.

Yes, the Comfort and Compact displays are interchangeable thanks to the plug-and-play function.

As a rule, every e-bike is delivered with a display. However, you have the option of choosing a different FIT display size or using your smartphone as a display. Tailored to your needs.

First go to the Settings menu. In the Basic settings you will find the Time menu where you can set the correct time. Don’t forget to confirm the time afterwards.

This depends on the settings you make. There are two variants: 1. The e-bike is switched on as soon as you attach the display to the e-bike. 2. The e-bike is switched on by pressing the power button on the control panel.

Before you sell the display, you need to delete it in the app so that the new owner can use it. A display cannot be paired with several e-bikes at the same time.

If you want to keep the display permanently attached to the e-bike, we recommend using the enclosed fixing screw as a form of anti-theft protection. This can only be loosened with a Torx-T8. Otherwise, we recommend removing the display when not in use.

The display was developed for use in all weather conditions and can remain mounted on the e-bike all year round. The display works reliably both in frosty winter temperatures and on hot days. After a tour on rough terrain, you can remove dirt from the display while you are cleaning your e-bike thanks to its splash resistance.

Yes, but that doesn’t give you any motor assistance. You can start the e-bike and switch the light on and off, but the drive does not work. If you don’t have a FIT display to hand, you can also ride with the FIT Drive Screen of the FIT E-Bike Control app. You can use the function on your smartphone, which is subject to a charge, as a full replacement for the display.

No, the displays can only be operated via the remote (control unit) on the handlebars. This means you always have an eye on the entire display and don’t have to take your hands off the handlebars while riding. This also guarantees that navigation through the menu works even in rainy weather.

Yes, you can enter your routes using the FIT E-Bike Control app and navigate either directly on your smartphone (incl. map) or on the display (arrow). If you connect the FIT app to Komoot, you can also follow planned Komoot routes without missing a turn-off. Make sure that your smartphone remains switched on and that the FIT app is running in the background.

The size and therefore the amount of information about your bike and your ride displayed at the same time. The FIT Comfort Display can display the same information as the FIT Compact Display, but you need to navigate through the menu with fewer clicks. The font size is also larger on the FIT Comfort Display. 

However, the two displays are mounted on the same holders and are interchangeable.

Yes, thanks to the automatic adjustment of the brightness to the ambient light, the display has excellent readability at all times. At night you are not dazzled, in sunshine the brightness is sufficiently high.

The simple design changes color with the selected mode. The color scheme is given and cannot be changed individually.

No, the FIT Remote Display can only be used in combination with the FIT E-Bike Control app and its functions.


MAINTENANCE AND LIFETIME DISPLAY

The e-bike display is similar to your smartphone: avoid falls, impacts, extreme temperatures and excessive moisture to maximize its lifetime.

The easiest way to is always the best: clean the surface with a damp cloth. If you only use water and avoid cleaning agents, the surface-finished glass will remain intact.

The materials used are suitable to withstand all kinds of weather. In very hot temperatures, however, physical limits are reached which cause and require a reduction in brightness. However, the display does not show any permanent damage after it has cooled down.

Not necessarily. However, when you have your e-bike serviced, the specialist dealer will upload the latest software to the electrical components. This ensures that you continue to benefit from improved and additional functions, even after purchase.

The technology used to ensure water resistance means that it is not possible to open the display and replace individual components. In the event of a defective display, ask a specialist dealer whether the display is permanently damaged and therefore needs to be replaced or whether an update can solve the problem.


HOLDER DISPLAY

Not from every brand. But you can if it is from FIT, as the FIT Comfort display and the FIT Compact display have the same holder. However, depending on the e-bike model, the larger FIT Comfort display may collide with other components. You can also use your smartphone as a display by using the FIT multi-adapter.

You can mount the FIT USB-C charging socket on the FIT Holder Universal. If the FIT Holder Center is mounted on your e-bike, you still don’t have to do without a mobile charging option. In this case, you can mount a charging socket on the cable pulls with a clip.