BECOME A FIT SPECIALIST DEALER


The FIT system is designed to make your everyday work so much easier. As a FIT specialist dealer, you will benefit from numerous services and products enabling you to offer your customers tailor-made e-bikes.

FIT gives you a variable system for various e-bike brands with different motors, upgrades for these, batteries and replaceable hardware. Regardless of this, you only need one maintenance tool for all your pedelecs.

Why register with FIT?

If you have e-bike models with the FIT system in your range, you must register with FIT as a dealer. This is the only way to gain access to the e-shop for spare parts and accessories, connect the e-bikes to the maintenance tool and contact FIT customer service if you have any questions or problems.

HOW IT WORKS

YOUR BENEFITS

ALL THE FIT PRODUCTS AND SPARE PARTS

FIT E-SHOP

VIEW PRODUCTS

All of the products and spare parts in the FIT system are available via the e-shop. No searching through lists of items, but simple, direct access to all products and information as well as easy ordering via the e-shop.

ALL THE INFORMATION IN ONE PLACE

DEALER AREA

TO THE LOGIN

After logging in successfully, you will have access to the dealer area and thus all the information as well as links to the portals. You will also be able to access instructions and videos to help you when working with the FIT system.

ONE CUSTOMER SERVICE FOR ALL FIT SYSTEMS

FIT SERVICE PORTAL

TO THE LOGIN

Our customer service for your technical problems, questions or claims.
Create a ticket in the FIT Service Portal or use the chat function for minor issues. Benefits for you:

  • Less input work due to direct recognition of E-Bike ID and model via Maintenance Adapter
  • Instant solution of known problems by searching in the knowledge database within the portal

Digital, helpful, time-saving!

THE FIT SYSTEM MAINTENANCE PROGRAM

FIT MAINTENANCE TOOL

TO THE LOGIN

The maintenance tool for diagnostics and software updates for all FIT components. You can easily check the status and update the software with just one click during e-bike maintenance. Benefits for you:

  • No more different maintenance programs
  • No installation on the computer
  • One-off training for several e-bike brands
  • All data in the cloud (which means: no backups required)
  • One-time installation of the gateway as a connection

Simple, convenient, efficient!

REQUIRED FOR MAINTENANCE

Change mode: the 3 e-bike modes explained

OEM mode

Manufacturers deliver e-bikes in OEM mode. This serves as theft protection on the way to your specialist dealer. The motor assistance switches off after just 5 minutes, making the e-bike unattractive for theft.

Test mode

After receiving the e-bike, change the mode in the FIT Maintenance Tool. In test mode, you can test ride the e-bike with limited riding options. After 15 minutes, a test version message appears on the display.

Sales mode

Before you hand over the sold e-bike to your customers, you must switch the mode from test mode to sales mode. This is the only way to make the e-bike fully rideable.

FIT Master Node

In OEM and test mode, the FIT Master Node flashes magenta and green alternately before the support level is displayed. In sales mode, the support level appears immediately after starting up.

FIT Key Card

The personal proof of ownership of the e-bike. The FIT Key Card contains an individual QR code that is used to activate the e-bike in the FIT E-Bike Control app.

When selling the e-bike at a specialist dealer, you must therefore ensure that you hand your customers the FIT Key Card that comes with the e-bike.

HOW YOUR CUSTOMERS PROFIT

The flexibility offered by FIT e-bike system integration and practical app functions means that riders can get e-bikes that are tailored to their needs.

The FIT system enables attractive after-sales business with upgrades and retrofit items. The wide range of options lets you expand the functionality of the pedelecs and tailor them to the interests of your customers.

  • Integration of different motors with a single system 
  • Boost function (temporary turbo function)
  • Digitale Wegfahrsperre mit dem FIT Digital Key
  • Interchangeable e-bike displays 
  • FIT e-bike control app
  • Motor and charger upgrades
  • Ergonomic design: keys with vibration feedback and backlighting
  • Various digital functions, even for e-bikes that have already been purchased

Tips for specialist dealers*

BECOMING MORE EFFICIENT

Learn more

*Only available in German

No time for proper familiarization with new manufacturer tools, employee training and the development of know-how?

Then these 3 tips from specialist dealer Sager-2Rad from Emmenbrücke (CH) will help you make your everyday work more efficient in the e-bike business.

Secrets for specialist dealers*

SALES GROWTH

Learn more

Only available in German*

As a specialist e-bike dealer, are you struggling with increasingly demanding customer requirements and the associated high warehouse costs that slow down your sales growth?

We’ll tell you 9 secrets on how you can increase your sales long term without having to expand your range.

MORE ABOUT FIT

WANT TO FIND OUT MORE ABOUT FIT?

TECHNOLOGY

OVERVIEW OF FIT

Here you will find all the relevant information about the system, accessories and the FIT E-Bike Control smartphone app.

GET TO KNOW US

ABOUT US

FIND OUT MORE ABOUT BIKETEC

Take a look at us as a company and decide whether we are a perfect match.

Interested but don’t want to register right away?
Contact us for further information.

CONTACT US